Refund Policy

Overview

The Floletics Clinical System is a digital product. Access is delivered immediately after purchase through a private link, so it is treated as delivered and in use as soon as you receive it. For this reason, purchases are generally non-refundable.

We want you to be confident in your purchase, so please read the product description carefully before buying, and reach out with any questions first — we're always happy to help you decide whether it's right for you.

Digital delivery

After checkout, you'll receive a private link to open your Clinical System in any browser. There is nothing physical to ship or return. Your access includes future updates to the system at no additional cost.

When we'll help

Even though the product is non-refundable, we'll always work with you if something goes wrong. Please contact us at support@floletics.com if:

• › You have trouble accessing or opening your Clinical System
• › The link isn't working, or you didn't receive it
• › The product is significantly different from what was described

In these cases we'll fix the problem, restore your access, or — if we can't resolve it — discuss a refund. We're reasonable, and we'd rather you have a good experience than hold rigidly to a policy.

What isn't covered

Because access is immediate and the product can't be returned, we generally can't offer refunds for:

• › Change of mind after you've received your access link
• › Not reviewing the product description before purchasing
• › Difficulty that is resolved once we help you access the product

Need help?

For any questions about your purchase or access, email us at support@floletics.com and we'll get back to you.

This policy applies to purchases of the Floletics Clinical System and other digital products sold at floletics.com. It does not constitute legal advice. © Floletics LLC.